Reference

Legal Terms That Cover Your 88th Account

Everything you agree to when you open an account sits on this page: the terms you accept, how your wallet is handled, and what we ask of you in return.

Account termsWallet conditionsWithdrawal checksLocal law applies
88th Legal Terms That Cover Your 88th Account
POLICY CONTACT

Where to Send Legal and Account Questions

Terms questions get answered by the same support team that handles your wallet, so you are not passed between departments. Reach out from the email tied to your account and quote the clause or page you are asking about. That one detail saves a round of back-and-forth, and it lets us pull your account record before we reply.

Account Email Write from the address registered on your account so we can verify you and trace the wallet history behind your question.
Live Chat Open chat from the lobby on mobile and raise the clause you want explained; the agent can see your account state while you talk.
Written Request Ask for a copy of the terms or a change to your stored details in writing, and we log the request against your account.
DATA AND SECURITY

Your Data, Cookies and Account Records

We hold only what the account flow needs: your registration details, wallet transaction references from bKash, Nagad and Rocket, and a log of logins so you can see activity on your own account. Session cookies keep you signed in between pages; clearing them signs you out everywhere. Records stay while your account is open and for the period local rules require afterwards, then they are removed. You can ask to see, correct or delete what we hold, and we will tell you what a request affects before acting on it.

Login Records Every sign-in is stamped with time and device, so you can spot a session you did not start and report it straight away.
Cookie Control Session cookies hold your sign-in; switching them off in your browser ends each session when you close the tab.
Retention Window Transaction references stay while the account is active and for the period local rules require, then the record is cleared.
Change Requests You can ask to view, correct or remove stored details, and we confirm what a request covers before we apply it.

Legal Questions You Send Us Most

These are the terms and data questions that come up in chat most often. If your case is not covered, message us with the clause you are reading and we will answer for your situation rather than a general one.

Yes. The account form carries the terms, and confirming it records your acceptance against your profile. You can read the full wording first and close the account if you decide against it.

Eligibility rests on your local law and eligible regions, not on our wording. Check the rules that apply where you are before you deposit through bKash, Nagad or Rocket.

Ask from your registered email and we will return the registration details, wallet transaction references and login records we store, along with what each item is used for.

Your profile stops being active and visible, while transaction records stay for the period local rules require. We tell you which items remain and for how long before we close it.

Yes. Material changes appear in your account wallet before they take effect, so you can read them and decide whether to continue or close the account instead.

Both apply. Where bKash, Nagad or Rocket places a condition on your wallet, that condition runs alongside ours, and the stricter rule holds until we resolve the difference with you.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.