Reference

What Our Privacy Policy Covers

One phone, one name, one wallet: that is the whole of what an 88th account asks of you before you sit down.

Mobile number and nameDeposit referencesSession and device logsYour request rights
88th What Our Privacy Policy Covers
BEHIND THE LOGIN

Cookies, Login Security And Retention

Most privacy trouble starts with a shared screen, not a hacker. So we keep the security side simple and visible: a password you set, a one-time code sent to your mobile each time a new device signs in, and a wallet tab where your payment references sit in plain view. Cookies do the quieter work, with one keeping you signed in and a couple remembering your language and layout. Clear them and you simply log in again.

The record we hold

A verified mobile number, your name, date of birth and wallet references form the core. We do not ask for salary papers or bank statements unless a withdrawal check genuinely needs them.

Cookies on your phone

Session cookies keep you signed in between pages. A separate set remembers language and layout. Clearing them is your choice, and the cost is a fresh login plus device verification.

Keeping others out

Two things guard the account: your password and the one-time code on your mobile. Share neither. No caller, message or chat claiming to be us ever needs that code.

How long records stay

Gameplay and payment entries remain while accounting and local rules require them, then get removed or anonymised. To view, correct or erase what we hold, ask through chat or email.

REACHING OUR TEAM

Ways To Reach Us About Data

A data question rarely waits for a convenient moment, so use whichever channel suits the hour you are in. Live chat sits inside your signed-in account: open it from the wallet tab and the agent already sees the account you are asking about, which saves you retyping a bKash or Nagad reference. Email suits anything with a document attached, such as a name correction or a Rocket number that no longer belongs to you. Both paths leave you a written answer you can keep.

Team online

Live chat in your account

Open chat from the wallet tab once you sign in. The agent sees your account ID, recent payment references and your verification state, so a data question gets answered against the right record.

Email for records and changes

Send document-backed requests by email: a corrected name, a new mobile number, a Rocket wallet that changed hands. We reply in writing so you keep a copy of what was agreed.

Support built for Bangladesh

Our team works in English and knows the local wallet flow, so you can describe a bKash PIN problem or a Nagad transfer that never landed the way you would to a friend.

Data Questions We Answer Most

These are the data questions that come up most in our chat, written here the way we answer them there: short, and without the legal padding. If yours is not on the list, the live chat inside your account reaches a person who can open your actual record rather than read from a script. Your choices do not shrink because an answer is brief.

A mobile number we can verify, the name on that number, your date of birth and one payment reference. Nothing else is needed before you reach the lobby, and we never ask for your wallet PIN.

Yes. Write from the email on your account or open live chat and ask for a copy of your record. We confirm your identity first, then send the account, payment and session details we hold.

We keep the reference number, amount and status of each deposit or withdrawal, not your wallet PIN or balance. Those references let us match a payment to your account when something goes wrong.

Payment operators processing your transfer, game studios only where a live table needs it, and authorities when a lawful request arrives. We do not sell your data or pass it to advertising lists.

Ask through chat or email and say what is wrong: a misspelt name, or a Rocket wallet you no longer use. We update what we can and explain anything we must keep for accounting.

The account closes, but payment and gameplay records stay until the retention period our bookkeeping and local rules require ends. After that they are removed. You can opt out of marketing messages at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.