Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use an account on 88th — covering deposits via bKash, Nagad or Rocket, how withdrawals are processed, and what we expect from each side.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh region dependentOne account per personTerms updated when changed
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88th Terms That Cover How Your Account Works
CONTACT PATHS

Reach Us About Any Terms Query

If something in these terms is unclear, or you believe an action on your account was applied incorrectly under these rules, our support team can clarify. Reach out through any of the channels below and reference your account ID so we can pull up your record quickly.

Live Chat Open the chat widget from any page on 88th. Describe your terms or account query and our team will respond directly — no waiting for an email thread.
Email Support Write to our support address with your account ID, the specific clause you are asking about, and your preferred wallet type — bKash, Nagad or Rocket — for context.
Account Help Centre The help section inside your account dashboard covers common terms questions — wallet verification steps, account limits and how to request a review of a decision.
HOW WE HANDLE THIS

Account Security and Terms Enforcement

We apply these terms consistently across all accounts. Below is how we handle the areas that come up most often — from wallet security to how you can request a review of a terms-related decision on your account.

Wallet Verification

Every withdrawal is matched against the wallet number registered at account creation. If you need to update your bKash, Nagad or Rocket number, contact support before requesting a withdrawal.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact us immediately — we will freeze the account while we investigate.

Data Retention

We retain account records for as long as your account is active and for a period after closure, in line with our obligations. You can request a summary of the data we hold via the email support channel.

Requesting a Review

If a terms-based decision affects your account — a withdrawal hold, a suspension — you can request a formal review by emailing support with your account ID and the reason for the dispute.

Common Questions About These Terms

These are the questions we hear most often when someone is reading through the terms for the first time. Each answer refers directly to how the rule works on 88th.

Eligibility depends on local law and the regions 88th currently serves. Your location at the time of registration is checked, and access may be restricted in certain areas.

No. Each person is permitted one account only. Opening a second account is a breach of these terms and may result in both accounts being suspended and any pending withdrawals being held.

All deposits and withdrawals must come from a wallet registered in your own name. Using another person's bKash or Nagad account breaches our verification rules and may freeze your withdrawal request.

We post the updated version directly on this page. The date at the top of the terms will change. Continuing to use your account after the update means you accept the new version.

Yes. If you do not accept a change to these terms, you can close your account before the new terms take effect. Contact support and we will process the closure and any eligible final withdrawal.

Email our support team with your account ID and a written request. We will confirm what we hold and provide a summary within a reasonable period, subject to our data retention obligations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Related pages

88th Bangladesh Register 88Th Glossary 88th App 88Th Banking